Founding Principles
Hear For You
I am Dr. Kelly Waugaman, Audiologist. I founded Eldorado Audiology and Hearing Center in 2013. A calling to help people no matter the situation, I felt that my patients deserved more than the limited care that was allowed to be provided working for large corporate companies. I knew that everyone deserved the highest standard of care and the opportunity to be treated as family. In an environment that is not just clinical, but welcoming and fun. I want everyone that walks through my door to feel like they are welcomed and accepted. The freedom to decide in the best interest of the patient and having the independence to prescribe the appropriate hearing solution regardless of financial situation or hearing aid manufacturer is priceless.
I only had those that believed in me and a borrowed $150.00 to open my door. I continue to remain independent from hearing industry funding. Allowing the freedom to diagnose and treat hearing disorders in the best interest of the patient.
In 2022 , Dr. Lisa Pulsipher joined me which was a dream come true . A long time collegue and friend her training and skills are an invaluable addition. The team approach we have as like minded audiologists is something that expands my vision of a hearing health care system built around making a difference.
Mission
Eldorado Audiology and Hearing Center is an independent audiologist owned practice facility that provides high quality audiological services, along with sales and servicing of all hearing instruments and other related products to its patients in Santa Fe, and all of New Mexico. Eldorado Audiology and Hearing Center ensures value to its patients by integrating Technology, Empathy, Ethics and Experience, Professional services, and a culture of continuous improvement. Eldorado Audiology and Hearing Center strives to improve the lives of everyone touched by its products and services."
Spirit
It is with this spirit that Eldorado Audiology and Hearing Center was formed. Quality is defined as "meeting and exceeding customer's needs and expectations. This phrase is memorized by all of us and if followed we are able to achieve our vision of providing the ultimate patient experience . This road has not been easy, but Eldorado Audiology and Hearing Center in Santa Fe has the resources, knowledge, experience and willingness to continuously improve to reach our lofty goals.
