Empathic Audiology ™

Eldorado Audiology and Hearing Center of Santa Fe

Ethics, Experience, Excellence in bringing back Audiology

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The Zozobie Award 2024

One time presented honoring business growth and

positive community impact. Our job is bringing joy back

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Start your new life!

BETTER HEARING BEGINS WITH YOU!

The best hearing aids and solutions in Santa Fe

505-466-7526

Hearing Help

Your Hearing Warriors!

Santa Fe's independent Audiologists

Dr. Kelly Waugaman and Dr. Lisa Pulsipher

505-466-7526

Dizzy? Ears Ringing?

Loved ones say, "Get your hearing checked." "You need hearing aids." Find an audiology clinic in Santa Fe with Hearing Care

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Your Hearing Help!

The Local and Independent Audiologist Owned Hearing Center

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The Exception

Empathic Audiology™

Our treatment of hearing disorders at Eldorado Audiology and Hearing Center in Eldorado at Santa Fe, transcends traditional practices.

In order to treat our patients in a different light.

One of the greatest advantages is the ability to connect deeply with another person. Hearing loss, tinnitus, and vestibular disorders can be isolating experiences.

By truly feeling and understanding the emotional and psychological impacts of these conditions, we offer a level of care that goes beyond the clinical aspects of diagnosis and treatment.

We approach each case individually to build trust and rapport, leading to more effective treatment outcomes.

The team is committed to delivering Empathic Audiology Care to every individual who walks through our door. Seeking help for hearing loss can be a daunting experience. We create a welcoming and supportive environment where our patients feel valued and understood. Our Empathic approach focuses on connecting with our patients. We build strong, trusting relationships with them. This applies to hearing aids, hearing aid repairs, balance testing, and all our audiological services.

Our Advantage

Being an independent audiology clinic has its benefits. We can provide the best hearing solutions from any manufacturer worldwide.

We are passionately honest and dedicated to your hearing care. We want you to be motivated to help us change your life!

We cannot help you unless you care as much about your hearing as we do.

"I want you happy and hearing.

If you are not happy I am not happy."

-Dr. Kelly Waugaman

Our Expertise

Embrace a place where you are our top priority.

Dr. Kelly and Dr. Lisa are experienced award-winning audiologists both locally and nationally recognized.

Utilizing state-of-the-art equipment

and the latest techniques to provide accurate assessments is the least that a hearing health care provider should provide. We go beyond the best practice recommendations.

With a passion for learning and elevating to higher standards we grow in education and personal development.

Our Story

Our Start

Dr. Kelly Waugaman, Audiologist founded Eldorado Audiology and Hearing Center in 2013. She had a belief that patients needed an individualized approach to their hearing care. She wanted to be able to prescribe the appropriate hearing solution independently. She only had those that believed in her and a borrowed $150.00 to open the door. Dr. Kelly wanted and continues to remain independent from hearing industry funding. We have the freedom to make our own recommendations in the best interest of the patient. In 2022 Dr. Lisa Pulsipher joined Dr. Kelly which was a dream come true for them both. They had worked together many years prior and over the years became like sisters. She uses her training and skills to create a service that helps more people with vestibular testing and treatments. The office lit up with Dr. Lisa's light. This opened an opportunity to expand our community outreach.

Our Mission

Eldorado Audiology and Hearing Center is a private practice facility that provides high quality audiological services, along with sales and servicing of all hearing instruments and other related products to its patients in Santa Fe, New Mexico and surrounding areas.

Eldorado Audiology and Hearing Center ensures value to its patients by integrating technology, professional services, ethics and a culture of continuous improvement.

Eldorado Audiology and Hearing Center strives to improve the lives of everyone touched by its products and services."

Our Spirit

It is with this spirit that Eldorado Audiology and Hearing Center was formed. Quality is defined as "meeting and exceeding customer's needs and expectations. This phrase is memorized by all of us and if followed we are able to achieve our vision of providing the ultimate patient experience . This road has not been easy, but Eldorado Audiology and Hearing Center in Santa Fe has the resources, knowledge, experience and willingness to continuously improve to reach our lofty goals.

TO KNOW US IS TO LOVE US....

Phineas Constantine - People Whisperer

Phineas has a special gift. He understands how you feel and knows what you need. He helps calm your anxiety. He moved to Santa Fe at 8 weeks old and misses being in the audiology clinic.

available by request

Dr. Kelly Waugaman- Audiologist/Founder

Dr. Kelly Waugaman has more than 24 years of experience as an audiologist. She is the founding owner of Eldorado Audiology and Hearing Center in Eldorado at Santa Fe. Her extensive industry training and knowledge go beyond just audiology and hearing aid doctor. Dr. Waugaman is an audiologist. She also enjoys the business side of things. She is in charge of running the audiology clinic.

She has a Doctorate in Audiology and recently started Wharton's Executive Education Global C-Suite program. She is one of 37 people in the world accepted for this session.

Dr. Waugaman has been described by an industry legend as a one-percenter. "only one percent of Audiologists can do what she has done."

https://www.24-7pressrelease.com/press-release/512381/marquis-whos-who-honors-kelly-diane-waugaman-for-expertise-in-audiology

Dr. Lisa Pulsipher- Managing Diagnostic Audiologist

Dr. Lisa Pulsipher is an experienced audiologist with 12 years in the field. She specializes in diagnosing and treating hearing and balance disorders. She uses her skills and knowledge to assess patients. Then, she creates treatment plans that improve their quality of life. Her caring approach and dedication to ongoing care make her a trusted expert in audiology.

Dr. Lisa moved to Santa Fe after earning her Doctorate in Audiology from the University of Northern Colorado in Greeley.

Dr. Pulsipher had musical experiences as a child and young adult. These experiences give her a special perspective on choosing and fitting hearing aids. She knows what people expect from a hearing aid. With her skill and knowledge of the technology, she provides amazing results. She is passionate about audiology and loves giving musicians back their ability to enjoy and continue their craft.

Brent-Operations Manager

Brent Waugaman joined Eldorado Audiology and Hearing after a long career in engineering. He was thrown to the wolves when he married Dr. Kelly . (He should of known what he was getting into since he has known her since she was 4 year old). Moving to Santa Fe and helping build audiology clinics.

In the past 2 years he has grown to be an intricate part of the team. With a combination of hearing aid skills, smiles, banter and strong connections with patients.

Jace--Patient Care Coordinator

Jace has several years of hearing industry exposure and experience, extending training outside Santa Fe. She often works behind the scenes at Eldorado Audiology and Hearing Center. She makes sure your experience with us is the best. She is knowledgeable about hearing aids and hearing aid repairs so your questions are always answered. Many of you have had the pleasure of meeting her. If you get that opportunity she will definitely brighten your day.

Empathic Audiology™

elderly lady with a golden retriever hearing assist dog

Comprehensive Audiology Services

At Eldorado Audiology and Hearing Center, we provide many audiology services designed to fit your specific needs. Our Doctors of Audiology have over 30 years of combined experience in providing diagnostic hearing, tinnitus, and vestibular evaluations. We make sure every patient gets a complete assessment to find their hearing issues. Then, we create a personalized treatment plan.

Personalized Hearing Solutions

Understanding that each patient is different, Eldorado Audiology and Hearing Center takes an individualized approach to finding personalized hearing solutions. We work closely with you to understand your hearing needs and preferences. Our goal is to help you enjoy sound in a way that improves your life. We want you to hear better and engage more fully.

Expert Hearing Aid Services

We provide comprehensive hearing aid services, including fittings, repairs, and ongoing support. Our team is committed to ensuring your hearing aids function optimally and suit your lifestyle. With the latest technology and a compassionate approach, we help you find the perfect hearing aids to

Tinnitus Management

If you are struggling with tinnitus, Eldorado Audiology and Hearing Center is here to help. Our experienced audiologists offer specialized evaluations and management strategies to help alleviate the discomfort associated with tinnitus. We work with you to develop a personalized plan that addresses your symptoms and improves your quality of life.

Vestibular Evaluations

Balance disorders can significantly impact your daily life. We conduct thorough vestibular evaluations to diagnose the underlying causes of balance issues. Our complete approach makes sure you get the right treatment and support. This helps you regain your stability and confidence in daily activities.

Forensic Audiology Services

In addition to clinical services, we offer forensic audiology and expert witness services. Our audiologists are skilled in providing expert testimony and analysis for legal cases involving hearing-related issues. We are dedicated to delivering accurate and reliable information to support your legal needs.

Local Doctors of Audiology-Empathy, Ethics and Excellence

Hearing Loss Prevention

Professional Ear Cleanings

We offer hearing loss prevention services. These include education and counseling on how to protect your hearing. We focus on noise-induced damage and other common causes of hearing loss.

Professional Ear Cleanings

We take a gentle approach to removing foreign objects and ear wax. If something is out of reach, we will refer you to one of our trusted ENT clinics.

Hearing Aids

Professional Ear Cleanings

Tinnitus Treatment

We offer a wide range of hearing aid styles and brands to meet your unique needs and preferences. Our personalized fittings ensure maximum comfort and effectiveness.

Tinnitus Treatment

Assistive Listening Devices

Tinnitus Treatment

Tinnitus can be a challenging condition that affects your quality of life. At Eldorado Audiology and Hearing Center, we offer personalized tinnitus evaluations and management strategies to help you cope with this condition effectively. Our goal is to give you tools and techniques. These can help lessen the perception of tinnitus. They can also improve your overall well-being.

Custom Ear Protection

Assistive Listening Devices

We can order any custom ear protection solution. This protection helps to block out loud noises and prevent potential hearing loss.

Musicians, swimmers, hunters, and anyone else can benefit from using this specialized ear protection. It is important to protect your hearing in situations where loud noises are present.

Assistive Listening Devices

Our assistive listening devices can help you hear better in many places. This includes large lecture halls and noisy restaurants. This technology is designed to enhance your listening experience in different settings. It can provide clearer sound quality and reduce background noise.

Hearing Makeover: "Celebrate Life's Sound"

Nominate a loved one in need of our Hearing Makeover! In Memory of Diane-Dr. Kelly's Mom

Eldorado Audiology and Hearing Center, Eldorado at Santa Fe proudly introduces our "Celebrating Life Sounds" initiative. We are gifting a Hearing Makeover to someone who cannot afford quality hearing care. Let's cherish the moments that make life special. Nominate yourself or a loved one for a hearing makeover. This can include hearing aids if needed. Help reconnect with the sounds that bring joy, comfort, and vibrancy into daily life. Celebrate the incredible gift of hearing and commemorate the legacies of our loved ones through transforming hearing experiences. Share this opportunity and help us to expand our heartfelt difference in the community. Transform unheard moments into cherished melodies for those in need.

Email me the nomines hearing story and why you are nominating yourself or a loved one, to drkelly@eldoaudiology.com Please provide your name , phone number and any detailed information about why I should choose them as the recipient.

Thank you and I Look forward to reading all submissions and will reach out to the selected individual.

This is a life changing experience. Let us expand our community reach and be your Hearing Warriors!

Nothing but the best,

Dr.Kelly Waugaman

Founding Audiologist

drkelly@eldoaudiology.com

505-466-7526

Empathic Audiology ™

The Zozobie Award 2024

Start your new life!

Your Hearing Warriors!

Dizzy? Ears Ringing?

Your Hearing Help!

The Exception

Empathic Audiology™

Our Advantage

Our Expertise

Our Story

Our Start

Our Mission

Our Spirit

TO KNOW US IS TO LOVE US....

Phineas Constantine - People Whisperer

Dr. Kelly Waugaman- Audiologist/Founder

Dr. Lisa Pulsipher- Managing Diagnostic Audiologist

Brent-Operations Manager

Jace--Patient Care Coordinator