Empathic Audiology ™

Eldorado Audiology and Hearing Center of Santa Fe

Ethics, Experience, Excellence

Audiology done right!

Zozobie Award 2024

We see business growth and the positive impact on the community in Santa Fe. The best part of our job is bringing joy back

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Start your new life

BETTER HEARING BEGINS WITH YOU!

The best hearing aids and solutions in Santa Fe

505-466-7526

Hearing Help

Your Hearing Warriors

Santa Fe's independent Audiologists Dr. Kelly Waugaman and Dr. Lisa Pulsipher

505-466-7526

Dizzy? Off balance? Ears Ringing?

Loved ones say, "Get your hearing checked." "You need hearing aids." Find an audiology clinic in Santa Fe with Hearing Care

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Empathic Hearing Help!

The Local and Independent Audiologist Owned Hearing Center

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Our Story

Dr. Kelly Waugaman, Audiologist founded Eldorado Audiology and Hearing Center in 2013. She had a belief that patients needed an individualized approach to their hearing care. She wanted to be able to prescribe the appropriate hearing solution independently. She only had those that believed in her and a borrowed $150.00 to open the door. Dr. Kelly wanted and continues to remain independent from hearing industry funding. We have the freedom to make our own recommendations in the best interest of the patient. In 2022 Dr. Lisa Pulsipher joined Dr. Kelly which was a dream come true for them both. They had worked together many years prior and over the years became like sisters. She uses her training and skills to create a service that helps more people with vestibular testing and treatments. The office lit up with Dr. Lisa's light. This opened an opportunity to expand our community outreach.

Our Mission

Eldorado Audiology and Hearing Center is a private practice facility that provides high quality audiological services, along with sales and servicing of all hearing instruments and other related products to its patients in Santa Fe, New Mexico and surrounding areas.

Eldorado Audiology and Hearing Center ensures value to its patients by integrating technology, professional services, ethics and a culture of continuous improvement.

Eldorado Audiology and Hearing Center strives to improve the lives of everyone touched by its products and services."

Our Spirit

It is with this spirit that Eldorado Audiology and Hearing Center was formed. Quality is defined as "meeting and exceeding customer's needs and expectations. This phrase is memorized by all of us and if followed we are able to achieve our vision of providing the ultimate patient experience . This road has not been easy, but Eldorado Audiology and Hearing Center in Santa Fe has the resources, knowledge, experience and willingness to continuously improve to reach our lofty goals.

To know us is to love us...

Dr. Kelly Waugaman Audiologist/Founder

Dr. Kelly Waugaman has more than 24 years of experience as an audiologist. She is the founding owner of Eldorado Audiology and Hearing Center in Eldorado at Santa Fe. Her extensive industry training and knowledge go beyond just audiology and hearing aid doctor. Dr. Waugaman is an audiologist. She also enjoys the business side of things. She is in charge of running the audiology clinic.

She has a Doctorate in Audiology and recently started Wharton's Executive Education Global C-Suite program. She is one of 37 people in the world accepted for this session.

Dr. Waugaman has been described by an industry legend as a one-percenter. "only one percent of Audiologists can do what she has done."

https://www.24-7pressrelease.com/press-release/512381/marquis-whos-who-honors-kelly-diane-waugaman-for-expertise-in-audiology

Dr. Lisa Pulsipher- Lead Diagnostic Audiologist

Dr. Lisa Pulsipher is a 12 year seasoned exceptional audiologist who specializes in the diagnosis and treatment of hearing and balance disorders. She uses her skills and extensive knowledge to assess patients and create tailored treatment plans that enhance their quality of life. Her caring approach and dedication to ongoing care make her a trusted expert in audiology.

Dr. Lisa moved to Santa Fe after earning her Doctorate in Audiology from the University of Northern Colorado in Greeley.

Dr. Pulsipher's musical experiences as a child and young adult has given her a unique perspective when it comes to hearing aid selection and fitting.. She understands what a person expects from a hearing aid and, through her skillful knowledge and manipulation of the technology, offers an incredible result. She is passionate about audiology and loves giving musicians back their ability to enjoy and continue their craft.

Brent-Operations Manager

Brent Waugaman joined Eldorado Audiology and Hearing after a long career in engineering. He was thrown to the wolves when he married Dr. Kelly . (He should of known what he was getting into since he has known her since she was 4 year old). Moving to Santa Fe and helping build audiology clinics.

In the past 2 years he has grown to be an intricate part of the team. With a combination of hearing aid skills, smiles, banter and strong connections with patients.

Jace--Patient Care Coordinator

Jace has several years of hearing industry exposure and experience, extending training outside Santa Fe. She is often working behind the scenes here at Eldorado Audiology and Hearing Center to ensure that a your experience with us is second to none. She is knowledgeable about hearing aids and hearing aid repairs so your questions are always answered. Many of you have had the pleasure of meeting her. If you get that opportunity she will definitely brighten your day.

Phineas Constantine - People Whisperer

Phineas has a special gift. He understands how you feel and knows what you need. He helps calm your anxiety. He moved to Santa Fe at 8 weeks old and misses being in the audiology clinic.

available by request

The Exception

Empathic Audiology™

Our treatment of hearing disorders at Eldorado Audiology and Hearing Center in Eldorado at Santa Fe, transcends traditional practices.

In order to treat our patients in a different light.

One of the greatest advantages is the ability to connect deeply with another person. Hearing loss, tinnitus, and vestibular disorders can be isolating experiences.

By truly feeling and understanding the emotional and psychological impacts of these conditions, we offer a level of care that goes beyond the clinical aspects of diagnosis and treatment.

We approach each case individually to build trust and rapport, leading to more effective treatment outcomes.

The team is committed to delivering Empathic Audiology Care to every individual who walks through our door. Seeking help for hearing loss can be a daunting experience. We create a welcoming and supportive environment where our patients feel valued and understood. Our Empathic approach is centered on connecting, building strong, trusting relationships with our patients.

You are covered whether it hearing aids, hearing aid repairs, balance testing or any of our many audiological services provided.

Our Advantage

The advantage of being a fiercely independent audiology clinic is the ability to offer the best hearing solutions from any hearing technology manufacturer in the world.

We are passionately honest and dedicated to your hearing care. We want you to be motivated to help us change your life!

We cannot help you unless you care as much about your hearing as we do.

"I want you happy and hearing.

If you are not happy I am not happy."

-Dr. Kelly Waugaman

Our Expertise

Embrace a place where you are our top priority.

Dr. Kelly and Dr. Lisa are experienced award-winning audiologists both locally and nationally recognized.

Utilizing state-of-the-art equipment

and the latest techniques to provide accurate assessments is the least that a hearing health care provider should provide. We go beyond the best practice recommendations.

With a passion for learning and elevating to higher standards we grow in education and personal development.

Empathic Audiology™

Comprehensive Audiology Services

At Eldorado Audiology and Hearing Center, we offer a wide range of audiology services tailored to meet your unique needs. Our two Doctors of Audiology have over 30 years of combined experience in providing diagnostic hearing, tinnitus, and vestibular evaluations. We ensure that every patient receives a thorough assessment to identify their hearing challenges and craft a personalized treatment plan.

Personalized Hearing Solutions

Understanding that each patient is different, Eldorado Audiology and Hearing Center takes an individualized approach to finding personalized hearing solutions. We work closely with you to understand your hearing needs and preferences. Our goal is to help you experience sound in a way that truly enhances your quality of life, allowing you to hear better and engage more fully.

Expert Hearing Aid Services

We provide comprehensive hearing aid services, including fittings, repairs, and ongoing support. Our team is committed to ensuring your hearing aids function optimally and suit your lifestyle. With the latest technology and a compassionate approach, we help you find the perfect hearing aids to

Tinnitus Management

If you are struggling with tinnitus, Eldorado Audiology and Hearing Center is here to help. Our experienced audiologists offer specialized evaluations and management strategies to help alleviate the discomfort associated with tinnitus. We work with you to develop a personalized plan that addresses your symptoms and improves your quality of life.

Vestibular Evaluations

Balance disorders can significantly impact your daily life. We conduct thorough vestibular evaluations to diagnose the underlying causes of balance issues. Our comprehensive approach ensures you receive the appropriate treatment and support to regain your stability and confidence in everyday activities.

Forensic Audiology Services

In addition to clinical services, we offer forensic audiology and expert witness services. Our audiologists are skilled in providing expert testimony and analysis for legal cases involving hearing-related issues. We are dedicated to delivering accurate and reliable information to support your legal needs.

Local Doctors of Audiology-Empathic, Ethics and Excellence

Hearing Loss Prevention

Professional Ear Cleanings

Our hearing loss prevention services include education and counseling on how to protect your hearing from noise-induced damage and other common causes of hearing loss.

Professional Ear Cleanings

Sensitive and delicate approach to removing foreign objects and ear wax , If out of reach we will refer you to one of our trusted ENT clinics.

Hearing Aids

Professional Ear Cleanings

Tinnitus Treatment

We offer a wide range of hearing aid styles and brands to meet your unique needs and preferences. Our personalized fittings ensure maximum comfort and effectiveness.

Tinnitus Treatment

Assistive Listening Devices

Tinnitus Treatment

Tinnitus can be a challenging condition that affects your quality of life. At Eldorado Audiology and Hearing Center, we offer personalized tinnitus evaluations and management strategies to help you cope with this condition effectively. Our goal is to provide you with tools and techniques that can reduce the perception of tinnitus and improve your overall well-being.

Custom Ear Protection

Assistive Listening Devices

We can order any custom ear protection solution. This protection helps to block out loud noises and prevent potential dangers.

Musicians, swimmers, hunters, and anyone else can benefit from using this specialized ear protection. It is important to protect your hearing in situations where loud noises are present.es and other hazards.

Assistive Listening Devices

Our assistive listening devices can help you hear better in a variety of environments ranging from large lecture halls to noisy restaurants. This technology is designed to enhance your listening experience in different settings. It can provide clearer sound quality and reduce background noise.

Hearing Makeover: "Celebrate Life's Sound"

Nominate a loved one in need of our Hearing Makeover! In Memory of Diane-Dr. Kelly's Mom

Eldorado Audiology and Hearing Center, Eldorado at Santa Fe proudly introduces our "Celebrating Life Sounds" initiative. We are gifting a Hearing Makeover to someone who cannot afford quality hearing care. Let's cherish the moments that make life meaningful by nominating yourself or a loved one for a hearing makeover, includes hearing aids if needed. Help reconnect with the sounds that bring joy, comfort, and vibrancy into daily life. Celebrate the incredible gift of hearing and commemorate the legacies of our loved ones through transforming hearing experiences. Share this opportunity and help us to expand our heartfelt difference in the community. Transform unheard moments into cherished melodies for those in need.

Please provide your name , phone number and email with detailed information about their hearing journey and why they are in need. Thank you and I Look forward to reading all submissions and will reach out to the selected individual.

This is a life changing experience. Let us expand our community reach and be your Hearing Warriors!

Nothing but the best,

Dr.Kelly

Your Audiologist

Empathic Audiology ™

Zozobie Award 2024

Start your new life

Your Hearing Warriors

Dizzy? Off balance? Ears Ringing?

Empathic Hearing Help!

Our Story

Our Mission

Our Spirit

To know us is to love us...

Dr. Kelly Waugaman Audiologist/Founder

Dr. Lisa Pulsipher- Lead Diagnostic Audiologist

Brent-Operations Manager

Jace--Patient Care Coordinator

Phineas Constantine - People Whisperer

The Exception

Empathic Audiology™

Our Advantage

Our Expertise